Our summer interns have been working with us here at Quosal over the past few weeks, in various capacities ranging from graphics art to entry-level development and design. They are all great to work with, a very gratifying experience as an employer.

I have long anticipated the generational shift that I now see happening before my eyes as the educated workforce that has never known a time without computers in every aspects of their lives comes to the fore. It’s amazing to watch the differences in how systems are approached.

For them, “learning” new aspects of the PC is so smooth and natural that it’s almost transparent. They don’t get hung up — period. If they need information, searching the Internet is a fast and effective way to keep moving forward. Their base level of understanding, their innate sense of how things work in a PC, is already an asset to their vocation.

What this means on a practical level for an employer is that these young people are amazingly productive immediately, making wonderful contributions, certainly beyond expectations. This bodes well for our future productivity in the information age — provided that we find the way to harness this almost unexpected capability!

Having worked with interns for many years, it’s a normal business practice (at least for me) to naturally utilize them in entry-level roles and functions. This innate capability of our next generation calls for a different approach — certainly not to turn the reins over to your summer help, but also to not limit their contributions and miss out on something great.

Working with our next generation fills me with hope and optimism for our future, in every way.


 

I had a great hiring experience this week, deciding on a sales representative for the Eastern US region. Naturally, Christian is a well-qualified individual, whom I’m very confident will be very successful with us.

Finding a good candidate is always a positive experience, but what made this particularly gratifying was the interesting approach that Christian took to get our attention and convince us he was the right person for the job.

Our company is a software developer, and we develop quote and proposal applications. Our intrepid candidate’s unique approach to submitting his resume was to download the demonstration of our software and create a proposal for his services. Imagine my surprise when I opened that proposal, created in our own software application, with a section-by-section, line-by-line description of exactly what he would bring to the table for us, and what that would be worth.

It was very difficult to not be had at “hello.”

Differentiating yourself is so important when you’re one of many competing for something scarce, whether it is a job or a new customer. Standing out from the crowd is one of the key things that Quosal helps our customers do, so a salesperson with an innate understanding of that principle fits in perfectly.

By the way, Christian’s second interview was to demonstrate our software for us, with no help or assistance. He knocked it out of the park.

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